Privacy Policy

Who we are

KOSIT Hair Designs is a hair salon at 113 Peckham High Street, London SE15 5SE. We are the data controller for personal information collected through this website. You can reach us on +44 20 7732 5946 or at info@kosithair.co.uk.

What we collect

We only collect what you choose to send us. If you use the enquiry form, that is your name, your email address, your telephone number if you provide one, the subject you select, your preferred method of reply, and the content of your message.

If you contact us by telephone or email instead, we hold whatever you tell us in the course of that conversation.

We do not ask for and do not want payment card details, bank details or identity documents through this website. Please never send them to us by email or through the enquiry form.

Why we use it

• To reply to your enquiry and answer your questions.
• To arrange, confirm or change an appointment.
• To keep a record of what you have asked us, so we can help you properly next time.

We do not use your details for marketing, and we do not add you to a mailing list from an enquiry.

Legal basis

Where you contact us about an appointment, we process your information because it is necessary to take steps at your request before providing a service, and for our legitimate interest in running the salon and responding to the people who contact us. Where you tell us something about your health — for example a scalp condition or a medication affecting your hair — we use it only to advise you safely, and only because you have chosen to tell us.

Sharing

We do not sell your personal information and we do not share it for advertising. Your details may be handled by the providers that host this website and deliver our email, acting on our instructions. We may disclose information where the law requires it.

How long we keep it

We keep enquiries only as long as we need them to respond and to maintain a sensible record of our dealings with you. If you would like your enquiry deleted, ask us and we will remove it.

Cookies

This website does not set advertising or analytics cookies, and it does not track you across other websites. No cookie banner is shown because none is needed.

The films of our award-winning work are hosted on YouTube. Nothing is loaded from YouTube until you press play. If you do, the film plays in YouTube’s privacy-enhanced mode, and YouTube (Google) may then store cookies or similar information on your device, as described in Google’s privacy policy.

Your rights

Under UK data protection law you have the right to:

• ask what personal information we hold about you and receive a copy;
• ask us to correct anything that is wrong;
• ask us to delete your information;
• object to or ask us to restrict how we use it;
• withdraw consent where you have given it.

To exercise any of these, contact us using the details below. You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection.

Contact us

KOSIT Hair Designs
113 Peckham High Street, London SE15 5SE
+44 20 7732 5946
info@kosithair.co.uk